Quality Matters is a faculty-centered, peer-reviewed process based on a set of rubric standards defined by best practices and research models. Recognized internationally, this program promotes sound design principles that enhance the quality of online/blended courses.

The course review process consists of peer reviewers who provide substantive, constructive, specific improvements that are measurable to enhance overall course design. Reviewers evaluate course materials using specific rubric standards. For more information visit www.qualitymatters.org.

There are multiple levels of trainings and certifications available to faculty who have a desire to take their online courses to a higher scholastic standard. The Quality Matters 5th edition rubric does not dictate content but instead suggest how the format of an online course is constructed for greater efficiencies, consistencies, and less confusing to students. This is a two-week course administered by Quality Matters experts who facilitate the course using an online learning management system. Faculty then adopt the QM standards and format to their online courses.


The “Improving Your Online Course” (IYOC) workshop explores the QM Rubric and provides a framework to improve the quality of online and blended courses. Participants use the QM Rubric to review their own courses and develop a course improvement plan. The content of the IYOC is based on the 21 essential Specific Review Standards of the Quality Matters Rubric. Participants come away with a plan for course improvement so enrolling in the workshop with a pre-developed online or blended course is required.


The Applying the Quality Matters Rubric (APPQMR)* workshop is QM’s flagship workshop and is based on the QM Rubric and the process of using the QM Rubric to review online courses. It is intended for a broad audience, including but not limited to faculty, instructional designers, administrators, and adjunct instructors who wish to understand more about the QM Rubric and process of course review.

The Peer Reviewer Course  (PRC)* is designed to prepare experienced online faculty to become Quality Matters Certified Peer Reviewers. The Peer Reviewer Course includes a review of Quality Matters, practice critiquing and writing helpful recommendations, and a Practice Review in which the participants are asked to review Specific Standards in an online course, using QM’s Course Review Management System (CRMS).

The Master Reviewer Certification (MRC) is an advanced certification course for experienced QM Peer Reviewers. The role of QM Master Reviewer is integral to ensuring the rigor and consistency of the peer review process. In this course, Peer Reviewers will learn the role of Master Reviewer including management of the entire review process and coaching peers to ensure helpful recommendations are provided for course improvements. Master Reviewer Certification is a requirement for team chairs on all official course reviews, both QM-Managed and Subscriber-Managed.

*Prerequisites: Successful completion of the Applying the QM Rubric (APPQMR) workshop (either online or face to face). Successful completion of the Applying the QM Rubric workshop and the Peer Reviewer Course, recent online teaching experience, and service on two official higher education QM course review teams.